Privacy Policy

What This Policy Covers

This page explains how KOE Flower collects, uses, and protects information when you visit this site or place an order.

Information We Collect

We may collect:

• Contact details you provide (name, email, phone, shipping address)
• Order details (products purchased, order history, payment method type)
• Basic technical data (IP address, device/browser type, pages visited)
• Messages you send through our contact form or by email

How We Use Your Information

We use this information to:

• Process and ship orders
• Respond to questions or support requests
• Prevent fraud and keep the site secure
• Improve how the site performs and what we offer

Sharing Your Information

We do not sell your personal information.

We may share limited information with third parties only when necessary to run the business, for example:

• Payment processors to complete your purchase
• Shipping carriers to deliver your order
• Service providers who host or maintain this website
• Authorities or regulators if we are required to by law

Cookies & Analytics

This site may use cookies and basic analytics tools to keep your session active, remember preferences, and understand how visitors use the site. You can adjust cookie settings in your browser if you prefer.

Age & Compliance

This site is intended for adults 21+ only. By using the site, you confirm that you meet the legal age requirements for cannabis in your jurisdiction.

Data Security

We use reasonable technical and organizational measures to protect your information. No system is ever 100% secure, but we work to keep your data protected and limit access to it.

Your Choices

If you want to access, correct, or delete your personal information, contact us through the Contact page and include “Privacy Request” in your message. We’ll do our best to respond within a reasonable timeframe, subject to any legal requirements.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: December 2025.